Privacy Policy

1. Who controls your data

Solteria Administration operates this website and game server and is the controller of personal data processed through them. Privacy requests can be submitted through the Support page.

2. Information we process

• Account information, including e-mail address, password hash, recovery key, and account settings.
• Optional profile information, such as real name and location, when you choose to provide it.
• Game and community information, including characters, statistics, equipment, guilds, houses, deaths, market activity, and moderation records.
• Technical and security information, including IP address, browser user agent, requested page, session identifier, timestamps, and account activity logs.
• Messages and information you send when contacting support.

3. Why we process it

We use this information to create and operate accounts, provide the game and website, recover accounts, display public character and guild features, answer support requests, enforce the rules, prevent fraud and abuse, diagnose faults, and meet legal obligations.

The legal bases may include performance of the service requested by you, our legitimate interests in operating and securing Solteria, your consent for optional information or services, and compliance with legal obligations.

4. Public game information

Character names and selected gameplay information are public by design and may appear in character profiles, rankings, guild pages, market pages, kill logs, forge logs, and other community features. Do not use a character or guild name that reveals information you want to keep private.

5. Sharing and transfers

Information may be processed by hosting, infrastructure, security, or support providers when necessary to operate the service. Optional analytics or third-party social features are loaded only after consent. We do not sell personal data.

6. Retention and security

Account and gameplay information is generally kept while the account exists or while needed to provide the service. Security, moderation, transaction, and technical records may be retained for as long as needed to investigate abuse, resolve disputes, maintain server integrity, or meet legal obligations. We use access controls, password hashing, restricted server paths, and session protections, but no internet service can guarantee absolute security.

7. Your rights

Depending on applicable law, you may request access, correction, deletion, restriction, or portability of your data, and may object to certain processing or withdraw consent. You may also complain to your local data protection authority. Submit requests through Support; we may need to verify account ownership first.

8. Cookies and changes

See the Cookie Policy for information about browser storage. We may update this policy when the service or legal requirements change; the date above identifies the current version.